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Terms of use

Overview

These Terms and Conditions govern your use of our website latinogourmet.com, whether as a guest or registered user. Please read them carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

Latinogourmet.com is a site operated by Latino Gourmet Limited. We are registered in England and Wales under Company No. 9324634. Our main address is Mae House, Marlborough Business Centre, 96 George Lane, London / E18 5AD, United Kingdom.

Our site is hosted by Shopify who are based in Canada.

Placing an order

It’s a straightforward process: browse through our product catalogue, click on any items that you wish to buy, select the quantity and add to the basket. After you have finished selecting, click on “Check Out” at the top right of the screen to continue. You will then be asked a few details that are required to satisfy your order.

The “Confirmation” stage sets out the final details of your order. Please note that this email is not an order confirmation or order acceptance from Latino Gourmet. Following this, we will send you an acknowledgement email detailing the products you have ordered.

All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. Latino Gourmet will not be obliged to supply the goods submitted in your order until you have received the acknowledgement email.

The acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to our “Returns and Refunds” policy).

We accept PayPal, Apple Pay, American Express, Master Card, and Visa cards. We deliver within the UK and Europe.

Please print out these terms and conditions and the order acknowledgment as we don’t file details of your order.

Cancel an order

Upon a successful order you will receive an order acknowledgement email. When your order is accepted you will then receive another email confirming your order. You are able to cancel your order via email at any point, until it has been confirmed by a confirmation email.

Delivery

This website is only for delivery of products to customers within the UK and Europe.

For more details please refer to our page of Delivery and Returns.

Payment

We use Shopify to process payments.

The price you pay is the price displayed on this website at the time we receive your order. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.

All prices are shown in £ Sterling / €  Euros and exclude VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated.

Out of stocks

If an item is not in stock when we process your order we will process the remaining items so that we get your order to you as soon as possible.

Returns and refunds

Please refer to our page Delivery and Returns.

Product Information

Product information, photographs, and pack sizes are all for illustrative purposes and general advice. From time to time recipes, packaging, dietary classifications and ingredients vary and change, so please always check the details on the packaging before using. It is especially important to check suitability for special diets and if there is a possibility of an allergic reaction.

Products sold through our internet shop are sold according to the description on the website please contact your doctor directly if you have any doubts concerning the nature of product ingredients or if you suspect that you may be allergic to the ingredients.

Amendments:

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Registration:

The Information used for your registration with this website must be accurate and complete. Your Password details once accepted are exclusive to you and non-transferable and must be treated as strictly confidential at all times. If you become aware of any misuse then you must inform us immediately (see “Contact Us” for more information and full contact details).  

Intellectual Property

All copyright, trademarks and all other intellectual property rights in all materials and/or content on this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.